Customer Support Representative

Remote Full time Juni Learning in Business , in Human resources , in Information Services , in Information Technology & Services
  • 995 Market St, San Francisco, California 94103, US View on Map
  • Post Date : January 12, 2022
  • Apply Before : February 22, 2022
  • Salary: Negotiable
  • Applications 0
  • View(s) 22
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Job Detail

  • Gender Male and Female

Job Description

[Customer Service / Remote] – Anywhere in U.S. / $15-hr / Benefits (Health-Dental-Vision) / Shifts include evenings and weekends (PST) – As a Customer Support Rep you’ll: Call-text-and-email customers to help them with everything from rescheduling classes to technical troubleshooting and billing; Address class scheduling questions quickly and ensure live classes are running smoothly for dozens of students at once; Proactively flag issues-run down tickets to satisfactory completion-and-escalate issues as necessary; Partner with parents and students to help them succe