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Company Description

Richpanel is the new, modern way businesses provide customer support. We’re on a mission to create support journeys that engages and inspires customers to use the tech. We’ve all had bad support experiences that are a drag. Long hold times, transfers to other agents, repeating information are all drivers of disloyalty. The modern customer seeks low-effort, quick resolution. At Richpanel, we are passionately working towards re-imagining this long support process that extends over numerous interactions. Our focus is on designing support journeys that help customers resolve issues instantly without waiting on human agents. Richpanel is founded by Entrepreneurs with of 20+ years in ecommerce technology and experience with leading multi-million dollar ventures.