Sectors Computer Software
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The leading Customer Feedback Management Platform in Europe. The Critizr platform is used in 25 countries by over 90 of Europe’s biggest companies across 20 different sectors including retail, banking, travel, entertainment and hospitality. It is transforming the way these businesses listen to and understand their customers, empowering their staff to take action and deliver a great customer experience every day. Our clients cross industries as our product is focused on customer-centricity. Using the platform Carrefour, Flunch, Mr Bricolage, Havas Voyages or Nocibé, amongst others, can collect spontaneous or sought out feedback from their consumers, analyse it, answer it locally and spread the word.